Refund Policy

📄 Refund Policy

Last Updated: 29 March 2026

Welcome to Dipan Animation. We strive to provide high-quality digital products and services. Please read our refund policy carefully before making any purchase.


🔹 1. Digital Products & Courses

All digital products, including courses, downloadable files, and templates, are non-refundable once purchased.

By completing a purchase, you agree that you will not be eligible for a refund under normal circumstances.


🔹 2. Exceptions for Refunds

Refunds may be considered only in the following situations:

  • You were charged but did not receive access to the product or course

  • Duplicate or accidental multiple payments were made

  • A verified technical issue prevented access to the purchased service and was not resolved within a reasonable time


🔹 3. Refund Request Process

To request a refund, you must:

  • Contact us within 48 hours of your purchase

  • Provide valid proof of purchase (payment receipt, transaction ID, etc.)

  • Clearly explain the issue you are facing


🔹 4. Refund Approval & Processing

  • If your refund request is approved, it will be processed within 5–7 business days

  • The refund will be issued using the original payment method


🔹 5. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • After the product/course has been accessed, downloaded, or used

  • Change of mind after purchase

  • Failure to understand the product before buying

  • Providing incorrect information during purchase


🔹 6. Policy Updates

We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page.


📧 Contact Us

If you have any questions regarding this Refund Policy, please contact us:

📧 Email: mondalbapan1698@gmail.com
🌐 Website: https://dipananimation.site

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